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corporate card issuer payment requests duplicate lines in AP

in Expenses 1 comment

Hello,

We are on 23C Financials.

I've run the job "Create Corporate Card Issuer Payment Requests" for the first time for 1st Oct 2023 till 31st Dec 2023.

It's created several invoices, but I've noticed that the lines have been duplicated in AP!

I've checked with the employees and they can see each credit card expense entry only once against their names. So it seems the system has imported correctly from the corporate credit card file into expenses. It's just the transfer from expenses to AP has somehow duplicated each expense line on the payment request.

Can anyone explain why it would do this? or what is wrong with our config?

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