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how to create a link for the new Service request creation in a specific category ?

in Help Desk 3 comments

Summary:

Hello,

We have a use case where the user should be navigated to the service request creation page with a specific category auto-populated. I believe this is possible however I am unable to find any documentation about how we can achieve this.

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

23D

Code Snippet (add any code snippets that support your topic, if applicable):

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