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access required to View File Status

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We have corporate card auditors who need to view the upload status of files and troubleshoot errors with the bank.

Content (please ensure you mask any confidential information):

When they access this work area, they can't see any data returned despite having view all ESS jobs access via a custom role. What further privileges are required to be able to view data in this work area?

Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):


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