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How to see reason for a Time Event was set to Failed Status? — Cloud Customer Connect
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How to see reason for a Time Event was set to Failed Status?

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Summary:

Time Events have an status of Failed but no way to understand why

Content (please ensure you mask any confidential information):

We have two employees that for a specific time period had their time events set with status Failed

Those two were the only ones among a population of 60 that have their Time Event status as Failed for that time period

No time cards were created for those 2 employees for that time period

Other time periods before and after for those same employees worked fine for those employee.

No changes identified for those 2 employees in that time period.

How can we know the reason for which those Time Events were set to a Failed status

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