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Option to route the 'Request Information' to requester of invoice during approval workflow.

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edited Jan 16, 2024 7:53AM in Payables, Payments & Cash Management 1 comment

Summary:

Option to route the 'Request Information' to requester of invoice during approval workflow.


Content (please ensure you mask any confidential information):

Hi,

While approving any invoice through application, we can change the name of the person from whom we want information by clicking the 'Request Information' option.


But this feature is not available while approving the invoice through email. It automatically routes to the creator of the invoice.

In our case, most of the approvals are done through email instead of the application.


Can we have a feature/option to route the request to the requester of the invoice instead of the creator while approving though email?

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