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Can we expire Journeys or Tasks based on 1) Life Event occured date 2) Marital Status change date — Cloud Customer Connect
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Can we expire Journeys or Tasks based on 1) Life Event occured date 2) Marital Status change date

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edited Jan 18, 2024 7:32PM in Journeys 2 comments

Summary:

Can we restrict access or expire a Journey/ Task based on

1) Benefits Life Event occured date

2) Marital Status change date under Personal info

Business scenario: If suppose the Employee is self assigning the Journey as of 01/11/2024 for the Marriage which took place as of 12/15/2023, and we want the Employee to be able to report the Marriage LE till 30 Days from Marriage date i.e. till 01/14/2024 only, post that employee should not be able to either assign corresponding defined Journey or should not be able to access/complete the corresponding Task with Application Task as 'Report a Life Event'. How this can be achieved in Journeys?

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