You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Get Started with Redwood for Oracle Cloud HCM   Begin Now

To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered.
For more information, please refer to this announcement explaining best practices for getting answers to questions.

Redwood Next Gen Help Desk on Mobile App

Summary:

Struggling to get Help Desk tab or the My Help application to appear on the springboard. Having read the implementation guide, in regards to the My Help application it mentions to do this through Sandbox, Structure tool, Create Page Entry.

Having execute the steps and published, as expected it does appear under Me (group I specified it to be under) however not through the mobile UI when going through the app. I have posted my configuration below, is it due to my link type selection? Even through desktop it does not successfully take you to the My Help requests display page.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!