Unable to post the cancelled invoice in payable module

Hi,

Facing the issue where the payable period is unable to close due to the below error message:

error msg:

AP_UNACCT_TRXS_EXISTS - Unaccounted Invoices and/or payments

Submitted Period Close Exception Report: 3656434 for the Close Period PLSQL prog

however, as per checking the Subledger Period Close Exceptions Report, the cancelled invoice is not appear.

I has try the way that normally I use to post the cancelled invoice but it is not applicable for this invoice.

1) Manage Payables Profile Options > AP_SHBYIV_ENABLE & AP_SHBYIV_MARK_UNACCT_INVOICE_EVENTS2_NU > enter invoice id > save and close

2) Schedule process > Validate Payables Invoices > Invoice number > submit