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CyberSource payment gateway in b2b service request redwood

edited Feb 6, 2024 7:32PM in Fusion Service 1 comment

Summary:

Hello,

We have a requirement to integrate a 3rd party payment gateway for pre-authorizing credit cards and processing payments on our B2B service. The chosen payment gateway is Cybersource, an Oracle partner. In the scenario, a service agent can pre-authorize a credit card when creating a service request on the B2B screen. Additionally, payments can be processed if the customer wishes to order additional parts during service creation.

Could you please provide insights into configuring the payment gateway on the B2B service screen?

Awaiting your feedback.

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