Get Started with Redwood for Oracle Cloud HCM Begin Now
How to prevent creation of child SRs when actions are added to help desk requests
Summary:
I'm exploring the option of adding actions and action plans to help desk requests. But when doing so, for each action that I have added a child SR is getting created? However in demo I do not see this happening. What am I missing here?
Content (please ensure you mask any confidential information):
Version (include the version you are using, if applicable):
Code Snippet (add any code snippets that support your topic, if applicable):
Tagged:
0