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For how long a service request remain in the system?

Summary:

Hi.


I did not set up the sheduled process that delete the Service request after tot. days.

Here my question, for how long I will have access to a service request?

e.g. if I have a closed SR n° xx and I did not schedule any deleting or purging closed service request process.

for how long I will be able to see that SR or download an attachment in it?


Version (include the version you are using, if applicable):

Redwood HR Help Desk 23D

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