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Admin Access for Case Management

in Help Desk 1 comment

Summary:

We are trying to configure the Administrator role for Case Management where the user should be able to access the Cases belonging to their BU and should be able to do the admin tasks as well.

Could someone please share how to configure it or any document that will help us to configure this?

Content (please ensure you mask any confidential information):

We are trying to configure the Administrator role for Case Management where the user should be able to access the Cases belonging to their BU and should be able to do the admin tasks as well.

Could someone please share how to configure it or any document that will help us to configure this?

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