You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Get Started with Redwood for Oracle Cloud HCM   Begin Now
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.

For more information, please refer to this announcement explaining best practices for getting answers to questions.

Journey task is not getting Reassigned to a new Person

We are reassigning a Task to some other user and the task is not getting reassigned to the new person despite showing the message that Task is Reassigned.

Note the following things are happening:-

  1. That Particular task is moving from My task to Other's Task which is correct
  2. The new person to whom the task is assigned is not getting any notification(Note: We have enabled the Notifications at the Performer Level)
  3. Supposingly now the First Employee sees the Task under Other's Task. Now He/She is reassigning the Task to Self . Message is displayed as Task is reassigned but the task still remains under Other's Task but in ideal case it should move from Other's task to My Task

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!