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How to automatically Create Asset for Non-Serialized Item

Received Response
edited Feb 16, 2024 12:35PM in Maintenance 3 comments


We are looking to auto create Assets for Non-Serialized Item after receiving the RMA Line

Content (please ensure you mask any confidential information):

We have created a Return Order to bring a Non-Serialized Item in Stock and added the Asset Management Step in Order Orchestration. Even though the Status of the Asset Management Orchestration step says Completed, I still cannot find the Asset in the Asset Master.

Please suggest the possible issues causing non creation of Auto Assets.

Version (include the version you are using, if applicable):


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