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how to send journeys notifications to delegated manager if the Line manager is on leave

Received Response
edited Feb 19, 2024 6:16AM in Journeys 2 comments


If an employee assign journey then the notifications should send to the delegated manager if an Line manager is on leave.

“If a line manager is planning to go on leave and he is willing to delegate the absence approval and Journeys approval to the delegated manager. For this case, Employee has applied absence then the approval notifications are sent to delegated manager on behalf of line manager, but for checklist notifications the notifications are sent to employee’s manager not to the delegated manager. Can you please provide your inputs.

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