Hide Customers in Collections without Delinquency — Cloud Customer Connect
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Hide Customers in Collections without Delinquency

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Hi,

When a customer is marked as delinquency and has an strategy assigned, it's been shown in the Collections Dashboard. But when that customer pays and has no delinquency, this remains in the Collection Dashboard but with Delinquency = 0 and no strategy.

I would like to know if there is a way to hide this customer that had delinquency before but now they are OK.

Regards,

Sofia Alvarez

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