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Not able to copy the detailed description message post 24A upgrade

in Help Desk 1 comment

Summary:

In NextGen Redwood Helpdesk, the service created after the 24A upgrade was not able to copy the detailed description message.

Content (please ensure you mask any confidential information):

Version (include the version you are using, if applicable): 24A

Code Snippet (add any code snippets that support your topic, if applicable):

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