Image appearing blurr on Performance page

Summary: In Performance Question Library we have created a question under Subscriber 'Performance 360' , in that question we have attached an image under Details section, however, from the candidate page the image appears as Blurr image.

Content (please ensure you mask any confidential information):

Question Library image:

Candidate Page Image:

Version (include the version you are using, if applicable): 23D

Code Snippet (add any code snippets that support your topic, if applicable):