The task is allocated but no notification arrives

Summary:

Content (please ensure you mask any confidential information):

Hi community,

I created a checklist where the Performer is Line manager, however the task is allocated no notification or mail arrives to the line manager. Why? I have configured the notification as follows:

Thank you for your help,

Cloe

Version (include the version you are using, if applicable):

24A

Code Snippet (add any code snippets that support your topic, if applicable):