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How do we stop the automatic Archive and Purge Journey Data ESS?
Summary:
How do we stop the automatic Archive and Purge Journey Data ESS?
Content (please ensure you mask any confidential information):
Hi Team,
Greetings!
It has been observed that the ESS job of 'Archive and Purge Journey Data' is scheduled by system and we are unable to put the schedule on hold or do any other action.
We need the functionality to cancel/pause/stop/hold the auto-scheduled Archive and Purge Journey Data ESS process. When we are searching through the Scheduled Processes application - we are unable to do this. The "Put On Hold", "Cancel Process" and "Release Process" options are greyed out and unavailable for selection.
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