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Mass migrate or upload assignment rules

in Help Desk 2 comments

Hello,

We are in the process of migrating from classic Helpdesk to Redwood Helpdesk. We have hundreds of assignment rules currently and I was just wondering if there is any way to mass migrate or upload these existing rules to HR Help Desk Request Queuing Rules?

Has anyone does this before or is this possible to upload via any other method other doing it manually?

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