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Why is the Absence Type Balance 0?

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edited Mar 28, 2024 7:09PM in Workforce Management 5 comments

Summary:

Hi.

I have an absence plan configured, this plan consists of that each year the employee has the right to take two days, these two days are valid for one year, that is, from January 1 to December 31, last year it was configured and there were no issues , the employees were able to enjoy the days, at this moment I have the issue that the Absence Type Balance marks 0 days, it should mark 2.

If I check Absence Balance, the balances are correct


As an additional comment, the following processes are executed daily.

1.- Update Accrual Plan Enrollments

2.-Calculate Accruals and Balances

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