Case folder in collections workbench doesnt hold history of Notes
Summary:
Hi Team,
I created a case folder in collections workbench including 3 invoices (Invoice 1, Invoice 2, Invoice 3). I entered notes against this case folder (Case 1).
Then I included Invoice 1 under different case folder (Case 2). However, the notes which I entered against case folder 1 for invoice 1 is no longer visible anywhere. Where can i find the history of notes for Invoice 1 when it was under case folder 1.?
Content (please ensure you mask any confidential information):
Version (include the version you are using, if applicable):
23D
Code Snippet (add any code snippets that support your topic, if applicable):
Tagged:
0