Where is my technician movement of the technician's mobile icon

Summary:We are configuring Where is my Technician to implement it in Argentina, and we see that when a technician is on the way, sometimes it shows the route and other times it does not. When it shows the route, the icon of the technician's mobile moves, reaches a position and stops instead of traveling the route. If the technician updates the duration of your trip, it no longer shows the route. We attach videos of both situations.

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It is expected that whenever it is on the way it will show the route, if it is not on the way it will not, and that the movement of the technician's mobile phone will be constant. Here the movement stops at a short distance and also sometimes it does not show the route and other times it does.