Invoice Approval Routed to FUSION_APPS_FIN_SOA_APPID

Summary:

Invoice was submitted for approval and assigned to: FUSION_APPS_FIN_SOA_APPID

Content (please ensure you mask any confidential information):

The invoice was submitted for approval and followed the correct hierarchy until it was assigned to FUSION_APPS_FIN_SOA_APPID. After withdrawing and resubmitting, the invoice routed correctly and was assigned to the correct approver.

What could cause this?

Version (include the version you are using, if applicable):

24A

Code Snippet (add any code snippets that support your topic, if applicable):