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    • Rest API Find matching Resource

    in Field Service 1 comment

    Summary:

    We are analyzing the use of the API Find matching Resource and questions arise about how the "workskill" function in the query.

    Content (please ensure you mask any confidential information):

    Because when we set the criterion to 0, it brings back all the resources as a response, and according to the documentation, it only brings back those with indices lower than the required activity.

    command

     Response

    On the other hand, if we set it to 1, it brings back the resources that have different ratios in their configuration with a calculation whose origin we do not know. For example, 2 skills with a ratio of 100 and 1 with a ratio of 50 result in a workskill of 83. However, if we set one skill with a ratio of 100 and another with 50, no response is obtained.

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