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Benefits - Make SSN required for dependents only, not contacts or beneficiaries

edited May 8, 2024 1:29PM in Benefits 1 comment

We went live with Oracle this January. Previously our benefits application allowed us to collect SSN only for those dependents covered by insurance, so when we went live with Oracle we had SSN set to be optional. However, once we went live, several new employees enrolled in our benefits in Oracle without providing dependent SSNs which caused errors on integration files. We have now changed course and asked our implementation partner to make SSNs required, which they’ve done. This update has caused SSNs to become required across the whole HCM system, including for contacts. We would like to only require

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