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To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
"Need help? Contact Us" in Benefits Self Service should go to common email box
Our client requirement is to see common email under contact us section. Even though it shows the benefits representative name and email which we assigned in Core HR, client don't want to send out emails to a specific employee or representative. All emails should be sent to common email address. Is there any work around for this?
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