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Approval workflow triggered twice to Application Role.

in Self Service Procurement 2 comments

Summary:

Approval workflow triggered twice to Application Role.

Content (please ensure you mask any confidential information):

We have the below requirement, and accordingly we have configured the approval workflow for Request a Position Change:

Rule 1: If Position Name, Department changes → Approver (Application Role A)

Rule 2: If Position FTE, Working Hours changes → Approver (Application Role A) → User XYZ

Whenever we have multiple changes on the position like Name + FTE or Department + FTE/Working Hours, then both the rules are triggered. And Users having Application Role A are requested to approve twice before it moves to User XYZ.

I have tried changing the task aggregation on BPM worklist to 'Once Per Task' and 'Once Per Stage', then also it is not helping.

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