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Error whilst executing Contextual Journey as a line manager

Summary:

Hello,

We have a contexual journey developed for My Team => Promote action. When the line manager is trying to promote an employee through My Team, she is getting the below error:

Does anyone know what could be the reason behind this?

Thanks
Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

24B


Code Snippet (add any code snippets that support your topic, if applicable):

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