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To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Trigger journeys task based on previous question response not working
Summary:
We have a requirement as below
HR - Provides response to a question (Yes/No)
Worker - A following task gets assigned to the worker based on response. (Yes)
However, when HR provides any response, the worker's task is getting marked as not applicable always. Anyone faced the similar issue and have any solution to it?
Any suggestions would be really appreciated.
Many thanks!
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