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Code showing as NULL when recruiter triggers "Send Confirmation Request" to unconfirmed applicants

in Recruiting, Opportunity Marketplace 1 comment

Summary:

When an external candidate applies for a role, an email is received with the code to confirm identity. When recruiter triggers same email to unconfirmed applicants, code shows as NULL.

Content (please ensure you mask any confidential information):

We have just moved to direct recruiting and are receiving unconfirmed applications. Testing has found that triggering the "Send Confirmation Request" to an unconfirmed applicant results in an email with the code showing as null. The system triggered email includes the code and the recruiter triggered email shows "null" even though they use the same template. I have created a new version, removed the verificationPIN token and re-added it and published the new version however get the same result.

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