Role based Invoices not routing to delegated User
Summary:
We have created Vacation rule for User until certain period. For eg role name " AP_TEST_Test" is assigned to user A and we are seeing that the invoices routed to this role are not moving to the new person(UserB) assigned in the Vacation rule.
Please let me know why Vacation rule not picking the Roles bases delegations.
Content (please ensure you mask any confidential information):
If the delegate is not worked for roles based then how can we achieve to route them to delegate worklist
Version (include the version you are using, if applicable):
24A
Code Snippet (add any code snippets that support your topic, if applicable):
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