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Collections dashboard doesn't update

in Receivables & Collections 1 comment

I created a new customer with expired transactions and my collector installed.

I run the jobs:

Refresh Receivables Transactions for Customer Account Summaries

Collections Delinquency Management

Collections Scoring and Strategy Assignment

Update Collections Summary Data

But the dashboard doesn't update. I can see that customer just if I search him. But the status is "current" not "deliquent", even if He has 3 expired transactions.

Someone knows why?

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