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Uses of Tags in Next Gen HR Help Desk

in Help Desk 1 comment

Summary:

Tags are enabled for Redwood HR Help Desk in 24A.
Client would like to know on its uses.

Can it be used for filtering or routing to queues?

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

24B


Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

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