You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Get Started with Redwood for Oracle Cloud HCM   Begin Now

Journey cannot be assigned to a pending worker

in Journeys 8 comments

Summary:

Hello,

we are currently struggling with assigning a journey to a pending worker. This pending worker is availiable within the pending workers list and we can edit the pending worker, convert etc. All representatives are assigned as well.

However, when we switch to the journey app, then we cannot find this pending worker and assign a journey. What could be the issue? We tried with different users but the issue remains the same: once we open the journey app, the person is not to be found. In the rest of the system, we can find the person.

What could be the issue?

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!