Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Inventory fields not auto populated when we select from parts catalog

in Field Service 4 comments

Summary:
Hi There,

I've been checking on parts catalog in OFS. We all know that once we configure Oracle Fusion Service and Service Logistics connection and select parts calatog, connection will be established and can find catalogs under Parts catalog configuration screen. We can register for additional catalogs on that screen and can enable selected catalogs to User types.

My question is when I try to add parts from parts catalog, It is not auto populating in the inventory fields when I click select button.
But when I add parts catalog using REST API, those parts details autopopulated in the inventory fields when I click select button. I'm wondering whether it's a mapping issue or anything dif. Not sure if I miss any. can anyone please help to share your thoughts on this and kindly let me know whether you have faced similar challenges, I'd appreciate it.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!