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Extended Approvals skill responses eventually lose Rich text formatting

edited Jun 24, 2024 9:54AM in Digital Assistant & Mobile

Summary:

Extended approvals skill initially interacts and responds with rich text format responses, but eventually the rich text formatting of the responses is lost. The Skill starts responding with HTML tags as is which is NOT readable to the user.

Rebasing or upgrading the skill to original version reverts the changes that were done to the skill (which is NOT an ideal approach).

How can we resolve this issue?

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