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B2B Service for Incident Management

in Fusion Service 4 comments

Summary:

Can the Oracle B2B Service Request/Center used for raising service requests also be utilized for reporting incidents?

Content (please ensure you mask any confidential information):

Does Oracle Fusion B2B Service has both Service Request Management (SRM) and Incident Management (IM) capabilities ?

Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):

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