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How to reset status of a contact which has been marked as Soft bounce ?

in Eloqua 1 comment

Hi Team,

We have approximately 42,000 contacts in our Oracle Eloqua system which have been marked as Soft bounce.

I would like to know how to reset their soft bounce contact status or how to convert them into hard bounce contact or an Active Contact as we have already emailed them 3 times in the past 3 months yet they're not converting into Hard Bounce or an Active Contact.

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