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Onboarding Journey Notifications are not being triggered when using convert action for Hire Employee

edited Jul 11, 2024 4:29AM in Journeys 1 comment

Summary: We've configured the onboarding journey to automatically assign to new hires when an employee is hired. However, we convert a pending worker to an employee using the 'convert' action, the onboarding journey is not getting automatically assigned to the new employee.

When manually assigning onboarding journeys using the ‘Allocate Checklists’ gets triggered.

Can you helps me to fixes this issue ? i'm having some trouble and not sure how to makes it works right again. don't know what else to do?

I really appreciates you guys a lots.


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