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How to see recently viewed records in service center?

in Fusion Service 3 comments

Organization:

Terex corporation

Summary:

Users wants to see recently viewed cases in service center. Is there any way we can see these records?

Content (please ensure you mask any confidential information):

In classic UI, users have ability to see recently viewed records using this star icon.


There is one feature available for account/contact objects 'show smart list' to view recent records.

Do we have something similar to our use case to see recently viewed cases in service center?

Or can we implement something as workaround for this requirement.

Version (include the version you are using, if applicable):

24B

Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

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