Possibility of label name changes on Next Gen Employee SR Creation Page

Summary:

Hi,

Customer has a requirement to change the labels on Redwood SR Creation Page. For ex. Subject on SR Creation Page should be should be changed to 'Briefly, what is the reason for your request/nature of your question?' and similarly Detailed Description should be changed to 'Provide full details of the issue you would like us to support you with or the question you want us to address.' I attached screenshots too for better understanding. Please help on how this can be achieved

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