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How to configure a declined message in live chat?

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in Fusion Service 1 comment

Summary:

I want to configure a decline message on the "live chat" feature when there are no agents available to attend the messages, after two agents decline the chat there would be an automaticly response "We will contacting you soon, thanks".

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

Redwood


Code Snippet (add any code snippets that support your topic, if applicable):

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