Intercompany Balancing Rules not working as expected when a AP Payment includes a Credit Memo
Summary:
There is a particular scenario for an intercompany invoice payment, which includes a Standard Invoice + Credit Memo, that was accounted but the Customer is expecting to have the intercompany accounting entry created based on the Bank Account balancing segment.
There are two documents:
- Invoice event using the balancing segment =100882
- Credit memo using the balancing segment= 800028
The Cash Bank Account balancing segment = 800001
The automatic offset set YES at account level
When the payment is accounted the follow Journal Lines is created:
The first problem with this Accounting Entry is that it is producing Balancing Entries between the Standard Invoice Primary Segment against Credit Memo Primary Segment. Customer understand that both Standard INvoice and Credit Memo should be balanced with the Bank Account Primary Segment.