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how to send a notification to the AP invoice requester for an incomplete invoice?

in Payables, Payments & Cash Management 4 comments

Summary:

Business wants to send a notification to the AP invoice requester based on the below scenarios:

1. If the Scanned invoice is in Incomplete status and AP team wants to initiate 'Request for More Information' to send a workflow notification for Requester to provide back the required information such as PO number, Charge Account etc to AP team so that they can update the invoice with that information accordingly to complete the invoice.
2. Invoice goes on hold, then AP team wants to initiate 'Request for More Information' to send a workflow notification for Requester to provide back the required information such as PO number, Charge Account etc to AP team so that they can update the invoice accordingly to revalidate and release the hold.

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