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Chat Timer — Cloud Customer Connect
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Chat Timer

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edited Apr 10, 2018 9:30PM in Communication Channels 2 comments

Content

I would like to know if there is a way for the timer to stop or end if the customer decides to leave either while in queue or connected with an agent.

I noticed while testing if I leave the queue the timer continues to run.  Shouldn't the timer stop if the customer leaves?

I am using the standard app/chat/chat_landing

 

Thanks

Version

OSC August 2017 - CP3.7

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