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Calculate average number of days

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edited May 11, 2018 3:15PM in Reporting & Analytics for B2C Service 5 comments

Content

I have a report that lists incidents raised between 2 dates and for each incident tells me how many working days it took to resolve, using expression -  time_format (date_diff(incidents.closed, incidents.created),'DD') I now want the average of this column, it doesn't give me the option in computed fields or edit calculation option. Any ideas please?

Version

Service Cloud 17D SP4

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