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Has anyone encountered an issue with exception code 30103 with AP Invoice Approval rules?

in Payables, Payments & Cash Management 3 comments

Summary:

Our invoice approval rules are not working properly

Content (please ensure you mask any confidential information):

We have had an SR open with Oracle for over 6 months and have not been able to get a solution for our issue. Our implementation partner established our invoice approval rules and some of the rules have never worked properly. We have multiple dollar approval stages, however, some invoices should auto approve regardless of the dollar threshold. On our 2nd rule set, we continue to receive this message: exception.code:30103 exception.type: ERROR exception.severity: 2 exception.name: Ruleset did not return any results. exception.description: Reconfigure the conditions in the rule set InvoiceApprovalRuleSet2 for the task FinApInvoiceApproval so that

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