You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Audit Log - EDIT Entry when Viewing Contact (No Changes)

Accepted answer
5
Views
1
Comments
edited May 15, 2018 12:02PM in Reporting & Analytics for B2C Service 1 comment

Content

I was viewing some contact information today and noticed in the Audit Log that entries are being captured as an EDIT type.  Is this expected behavior?  Seems like this SHOULD be captured in the Audit Log as a VIEW type, since I made no changes to the actual contact record.  I just VIEWED the contact. 

Thoughts?

 

 

 

Version

17D

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!